FAQ

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FREQUENTLY ASKED QUESTIONS

Digital paintings of three different cars, including a blue Subaru WRX, a vintage green convertible, and a blue luxury sports car, displayed in black frames on a black background.

Whether you're curious about how to order a custom artwork, shipping policies, or my creative process, you'll find answers here.

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  • Canvas & Chrome delivers Australia-wide and internationally. Every artwork is carefully packaged for its journey.

    Australia-Wide Delivery — Free

    Cost: Free standard delivery on all Australian orders.

    Insurance: Transit insurance is included.

    Delivery time: Typically 2–7 business days after dispatch. Regional and remote deliveries may take longer.

    International Delivery — A$99 Flat Rate

    Cost: A$99 AUD per order, including shipping and transit insurance.

    Delivery time: Delivery is generally expected within 10–14 business days after dispatch. This is an estimate; delivery times vary by destination, and customs processing may cause delays.

    Customs and taxes: Any import duties, local taxes or customs clearance fees are payable by the recipient unless otherwise agreed.

    Dispatch and Tracking

    Ready-to-ship artworks are typically dispatched within 1–2 business days of cleared payment. Commissioned artworks have a separately agreed production timeframe and are dispatched after completion, approval and final payment.

    You will receive tracking details once your artwork is on its way. All delivery timeframes are estimates.

  • Artwork production typically takes up to 14 days from proof approval to completion, as each piece is carefully hand-painted and allowed to dry properly between layers.

  • Commissions are supplied unframed as standard. Framing is available on request and is made to order — please get in touch to discuss options.

    Please note that framing may extend the overall turnaround time before delivery.

  • My non-commissioned originals are created with complete artistic freedom, often developed over time as part of a broader body of work. These pieces tend to be more experimental and layered, which is reflected in their pricing.

    Commissioned artworks, while still original and one of a kind, follow a more defined brief. This allows for a more streamlined process, making them a more accessible way to own a personalised piece.

  • Every Canvas Edition begins with my original, hand-painted artwork. Some designs are digitally adapted using photo-editing tools to pair a car with a different background or introduce another car into an existing scene. No Canvas Editions use AI-generated imagery made to look like paintings,

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